Store Policy
Customer Care
Contact Information:
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Phone Number: +91 9824494673
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Email: yourlookgroup@gmail.com
Our Commitment:
At Tiger Creation, we value our customers and strive to provide exceptional service. Whether you have questions, need assistance, or want to share feedback, our customer care team is here to help.
How to Reach Us:
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Phone Support:
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Call our customer care helpline at the provided phone number during business hours.
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Our friendly representatives will assist you with any queries or concerns.
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Email Support:
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Send an email to yourlookgroup@gmail.com.
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We aim to respond promptly to all emails.
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Common Queries:
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Order Status: Check the status of your order.
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Returns and Exchanges: Learn about our return policy.
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Product Information: Get details about specific products.
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Feedback and Suggestions: We appreciate your input!
Hours of Operation:
Our customer care team is available from Monday to Friday, 9:00 AM to 6:00 PM (local time).
Feel free to reach out to us anytime, and thank you for choosing Your Look Group!
Privacy & Safety
Introduction
Welcome to Tiger Creation! We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data. By using our website, you agree to the terms outlined below.
Information We Collect
We collect the following types of information:
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Personal Information: When you interact with our website (e.g., sign up for newsletters, make purchases, or contact us), we may collect personal details such as your name, email address, phone number, and shipping address.
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Usage Data: We automatically collect information about your interactions with our site, including IP addresses, browser type, device information, and pages visited. This helps us improve our services and enhance your experience.
How We Use Your Information
We use your data for the following purposes:
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Providing Services: To fulfill orders, process payments, and deliver products.
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Communication: To respond to inquiries, provide customer support, and send relevant updates.
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Analytics: To analyze website traffic, track user behavior, and improve our content.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.
Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties without your consent. However, we may share data with trusted service providers (e.g., payment processors, shipping companies) to fulfill orders.
Data Security
We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure.
Your Rights
You have the right to:
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Access and update your personal information.
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Opt out of marketing communications.
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Request deletion of your data (subject to legal requirements).
Payment Methods
Credit / Debit Cards
UPI(Net Banking, Paytm, G-Pay, PayPal, PhonePay, Etc..)
Offline Payments(COD)